Cookie Policy

A cookie refers to a text file which is stored on a user's hard drive and is typically used to identify that user when they revisit a website. Another common use of cookies is to store information entered into a form so it does not need to be re-entered on subsequent visits.

How do we use cookies?

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

We use cookies to understand how you use our site.

In the next section, we explain in more detail how we use cookies on our site and why.

Necessary Cookies

NameProviderPurposeExpiryType
SESS<id> keySouthampton OnlineWhen visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require authentication again. The Cookie name is unique for each password-protected page. 1 month Necessary

Third Party Cookies

We use several third party services to enhance the site functionality and provide useful business metrics. These services may store cookies in order to function correctly. In the table below we have listed these services, why we have included them on our site, and where you can go to find out more information about their use of cookies.

ServicePurposeCookie Policy
YouTubeProviding video playback functionality on site pages.https://policies.google.com/technologies/cookies?hl=en-GB
Google AnalyticsTracking site visits and related metrics. https://policies.google.com/technologies/cookies?hl=en-GB
Microsoft DynamicsTracking visitor journeys throughout the site.https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/cookies
ipapiDetermining the visitor's country to customise content.https://ipapi.co/privacy/
HotjarTracking page usage behaviour.https://help.hotjar.com/hc/en-us/articles/6952777582999-Cookies-Set-by-the-Hotjar-Tracking-Code
LeadooProviding live chat functionality.https://leadoo.com/privacy-policy/#DOES-LEADOO-USE-COOKIES

How to Refuse or Delete Cookies

You may refuse the use of Cookies and delete any Cookies that are already stored on your computer by selecting the appropriate settings on your browser. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse Cookies, our system will issue cookies when you use our site.

Instructions on how to delete and refuse Cookies for various web browsers are available at: allaboutcookies.org. This is not part of our website we are not responsible for its content.

It is also possible to stop your browser from accepting Cookies altogether by changing your browser’s Cookie settings. You can usually find these settings in the “options” or “preferences” menu of your browser. The following links may be helpful, or you can use the “Help” option in your browser.

Our website occasionally makes use of "embedded services" such as Facebook, AddThis and Twitter. These third party services may also save Cookies on your computer whilst you use our website. We have no control over these Cookies and you should seek advice from these services if you wish to understand more about how they use Cookies.

You may wish to visit www.aboutcookies.org which contains comprehensive information on how to delete Cookies from your computer as well as more general information about Cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.